The SMI Experience

 

At Swan Mountain Interiors, we serve our valued and respected clientele through a system of Satisfaction by Design.  We rely on experience, expertise and impeccable integrity to complete projects on time, on budget, with consistently pleasing results.

At SMI, our goal is to make the design & design-build process an enjoyable one for our clients. Experience has shown that knowledge of standard procedures helps clients feel comfortable for the duration of the project.  Here’s how we work:

STEP 1 Consultation with Deb Kelley.

STEP 2 Signing of contract, receipt of retainer and commencement of project.

STEP 3 Trade Day: on-site measurements, photos and final criteria meeting.

STEP 4 Execution of floor plans & elevations, sourcing fabrics, finishes and furnishings.

STEP 5 Presentation of estimates and furnishings/materials; collection of deposit.

STEP 6 Placement of orders and delivery lead time assessment.

STEP 7 Budget review.

STEP 8 Initiation of construction and renovation.

STEP 9 Installation period continues and receipt of orders.

STEP 10 Furniture installation and styling.

STEP 11 Client reveal.

STEP 12 Deficiencies walk through.

STEP 13 Resolving deficiencies.

STEP 14 Client closure meeting and presentation of final invoices.

STEP 15 Presentation of client binder and thank you.